Portfolio news
January 08, 2025
CRITICALSTART plans to use its first-ever outside investment to significantly expand its market presence for the company’s Managed Detection and Response (MDR) services as it expands nationally – including new field offices in Los Angeles and New York City – to serve enterprise customers and its network of channel partners.
CRITICALSTART’s MDR services are differentiated by its unique Zero-Trust Analytics Platform (ZTAP), which ingests and investigates all alerts until they can be safely filtered out, resulting in a 99% reduction in alerts that require attention. The Company also offers a MOBILESOC application so customers can interact with the Company’s SOC analysts from anywhere to investigate, escalate and remediate security issues without being tethered to their desk. Underscoring ZTAP’s unique intellectual property and operational leverage, CRITICALSTART has been named an MDR launch partner for high-profile security technologies including Microsoft’s Advanced Threat Protection, Chronicle’s Backstory and Palo Alto Networks’ Cortex XDR/Traps. In addition, CRITICALSTART’s ZTAP and MDR service support a variety of other security technologies, including Splunk, Cylance, Carbon Black, and others.
Rob Davis
CEO - CRITICALSTART
CRITICALSTART’s MDR business grew by more than 200% last year and is on pace to more than double revenue this year. The Company was recently named by the Dallas Business Journal to its Middle Market 50 list as one of the fastest-growing midsize companies and was also named by CRN to its 2019 MSP 500 and Security 100 lists. The Company was a CRN 2018 Triple Crown Winner and named by MSSP Alert to its 2018 Top 100 list.
Michael Kosty
Partner - Bregal Sagemount
DC Advisory served as the exclusive financial advisor to CRITICALSTART. Financial terms have not been disclosed.
CRITICALSTART is leading the way in Managed Detection and Response. Our mission is simple: protect our customers’ brand while reducing their risk. We do this for organizations of all sizes through our award-winning portfolio, from the delivery of managed security services to security-readiness assessments using our proven framework, the Defendable Network, professional services, and product fulfillment. CRITICALSTART has achieved the Service Organization Control (SOC) 2 Type II compliance certification and was recently named a CRN® 2018 Triple Crown Winner. Visit www.criticalstart.com for more information.
CRITICALSTARTBregal Sagemount is a growth-focused private capital firm with over $2 billion of committed capital. The firm provides flexible capital and strategic assistance to market-leading companies in high-growth sectors across a wide variety of transaction situations. Bregal Sagemount invests $40 million to $200 million per transaction into targeted sectors including software, digital infrastructure, healthcare IT / services, business and consumer services, and financial technology / specialty finance. For more information, please visit www.sagemount.com.
Bregal Sagemount